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Nursing Home left without A/C for three days...thats just neglect!!!

Baltimore city and state officials are looking into why little was done for residents at a city nursing home that has been without air conditioning since Friday.

About 150 residents live at Ravenwood Nursing and Rehabilitation Center. Resident Linda Whildin told 11 News it has been "so unbearably hot, I ran out of sweat."

Residents said their complaints about the lack of air conditioning fell on deaf ears.

City and state health officials said they only became aware of the problem after a Ravenwood resident called 911 for help. Authorities said the temperature inside the building Monday morning was 92 degrees.

"The responders and the nursing staff did everything they could. They checked on all the residents to make sure there were no other medical emergencies. They checked on the clients every 10 minutes to make sure everything was OK," said Baltimore City Emergency Management spokesman Scott Brillman.

Ravenwood is currently under investigation by the state Office of Health Care Quality to determine whether it followed proper procedure. Nursing home facilities are required to report malfunctions of that nature because the office could have brought in resources to cool the place down.

Many of the residents are vulnerable adults, some of whom are under 65 and need special medical attention. Community officials said others at the home are gunshot victims.

"People can die from this. It's good to protect yourself," said state Health Secretary John Colmers.

City medics said they went room to room checking on each resident. The city Emergency Operations Division said it got in touch with Ravenwood's corporate office in Louisiana, which arranged for portable air conditioners to be brought in and mechanics to repair the system.

"We obtained 12 portable air conditioners, two on each floor. We also looked for the most vulnerable patients in the facility and moved them to lower levels," Brillman said.

But the temporary air conditioners and fans that were put next to open windows are not working, state officials said, so 40 residents will be transferred to other facilities until the problem is resolved. They said even more residents may be moved.

"We are working to ensure the safety of our residents, which is our primary concern, and taking all steps necessary to expeditiously work to resolve this matter," said Ravenwood Chief Operating Officer Michael D. Smith in a statement.

Two state health officials said they will remain at the facility until the situation is resolved.

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